More About Process

LOOKING

The project was started with a desktop research to reach and analyse the existing knowledge on the market. The meeting was arranged with key stakeholders to understand their business challenges. Together we identified risks and aligned on expectations and constructed a shared vision for the app. Following this, I crafted an experience strategy outlining our phased approach and direction for the app. Our first milestones was proof of concept presentation so I needed to get the experience right in the first eight weeks. Me and my team delivered offline design prototype which stimulates the core function of the application.

UNDERSTANDING

After POC was approved, I organized and ran a collaborative exploratory workshops in London to define design principles. Sharing our methods and thinking from the beginning helped to build a strong client relationship which provided trust and created a comfortable environment to share ideas. With the help of the sketch board workshop, information architecture was defined by project team. After that low fidelity paper prototype was prepared and  tested in London to understand the perceived value of project and clearness of app navigation.  All the team members attended half day accessibility training, which helped us go deeper and learn more about this new topic.

MAKING

After agreed on the information architecture with the business analyst and development team,  I started to design interaction of the app and produce the wireframe of key screens.  Wireframes were translated to UI by visual designer on the project and regularly checked for accessibility requirements. We took care of the small interactions that would make the experience as frictionless as possible. Its decided to launch project in Poland as a pilot so high fidelity prototype is tested in Krakow with the help of user research firm. We worked agile and each sprints are defined by team and lead by product manager.